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Privacy & Terms

By using this site, you are agreeing to the terms of our policies. PRIVACY Welcome Home Candles understands and respects the value of your privacy. We will never sell, rent, or trade your information. We use your information for the purposes of order processing and company communication such as special notices and sales. We do provide your contact information to our shippers such as UPS as part of the ordering process and will comply with U.S. laws regarding the release of information. Links to Third Party Sites welcomehome-candles.com may contain links to third party websites whose privacy policies are different from our own. It is important to always read the privacy policy of a linked site before disclosing any of your personal information on the site. Security Policy We utilize the industry standard Secure Sockets Layer (SSL) encryption technology. This technology is designed to prevent information from being intercepted and read as it is transmitted over the Internet. Please do not email your credit card information, as email is not encrypted. TERMS & CONDITIONS: Return Policy We pack our candles with care but if your candle should arrive broken, if there is a mistake in your order or any other issue, please contact us at 610-943-2306 for further instruction. Please inspect your package carefully upon receipt and notify us if there are any issues with your order within 72 hours of delivery. Retain all packing materials and boxes until inspection is complete in the event that your shipment needs to be returned to us. Proprietary Rights All materials on this site, with the exception of third party links, are the property of Welcome Home Candles, Ltd. No information on this site is to be downloaded, copied or reproduced without the written consent of Welcome Home Candles. Site Changes Welcome Home Candles reserves the right to change the contents of this site including products, pricing and policies at any time.